Frequently Asked Questions
To quickly and easily resolve queries, we have complied a comprehensive list of answers to the most frequently asked questions.
You should find the information you need in one of the following categories: (please click on one of the links below)
Most Frequent Questions
- I am trying to book a short break, but the website says I can't.
- What amenities are available at the property?
- Can I take an extra person / infant?
- Can I take an additional pet?
- Can I book non-standard start day, for example Tuesday?
- I am trying to book a property for next year, but the site won't let me (the dates aren't on the calendar).
- When will I receive my confirmation?
- Virtual Tours will not work - what is wrong?
- How can I tell if a property is suitable for a wheelchair user / person with restricted mobility?
- How do I pay the balance of my holiday?
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If you cannot find the answer to your query in one of the above categories please
click here for our contact details.
